Brisbane based training providers specialising in tailored in-house training. Your team, your customers, your CX Training.
Sales training, customer service training, customer experience training, pricing skills, complaints handling and dealing with difficult customers
Customer listening, net promoter scores, customer journey mapping, processes, policies and documentation.
Unlike many training providers, we don’t do cookie-cutter, off the shelf training workshops. Everything we do is tailored to your team, your customers and your needs.
We don’t just deliver skills and frameworks in the hope that people will change behaviours – we start with mindsets first – confidence issues, limiting beliefs, excuses. We challenge, we coach. We occasionally have tears but we have fun as well – and most importantly we make the breakthroughs.
Once individuals mindsets are ready, we then build the skills and change the behaviours.
